The new YouTrack version 2024.1 brings improvements for support teams working with helpdesk projects. It introduces features such as restricted helpdesk projects, editable ticket summaries, and the ability to undelete content. Additionally, there are enhancements for working with attachments and discontinuation of Upsource and Confluence plugins.

4m read timeFrom blog.jetbrains.com
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Enhancements for teams working with helpdesk projects Copy heading linkUndelete option for everyone Copy heading linkFaster work with attachments for teams working with lots of documents Copy heading linkUpsource and Confluence plugins are no longer supported Copy heading link
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