You Taught the Company to Overload You
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Tech leaders who always say yes to requests are training their organizations to keep overloading them. The key is making the cost of every 'yes' visible rather than simply becoming more negative. Practical advice includes: not exploding suddenly after tolerating overload, stating observations honestly without complaining, avoiding exaggerating constraints to abuse positional power, establishing personal principles around boundaries, and always presenting a range of options rather than binary yes/no answers. Boundaries require ongoing reinforcement through every roadmap discussion and executive escalation, not a one-time announcement.

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