Platform documentation is often overlooked in platform engineering discussions, yet it directly shapes developer experience. Treating documentation as product documentation rather than an internal archive shifts focus toward usefulness. Key practices include defining audience personas, organizing content around use cases and golden paths, making pages easy to skim, centralizing documentation in a single location, enabling version-controlled contributions via pull requests, and using AI tools with clear guidelines to draft and review content. Well-documented workflows also reveal opportunities for automation and platform improvements, making documentation a practical first step toward a more mature internal developer platform.
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Platform documentation is product documentationDefine your audienceFocus on use casesMake documentation easy to skimCentralize documentationEncourage contributionsUsing AI as a documentation assistantWhere to go from hereConclusionSort: