Words Matter: Are Language Barriers Driving Quiet Failures in AI

Language barriers pose significant challenges in the adoption of AI within organizations. These barriers arise from differing interpretations of key terms like 'performance,' 'explainability,' and 'risk' across various stakeholders. Successful AI adoption requires effective communication and collaboration between diverse teams, which includes understanding and addressing the psychological and organizational impacts of AI. Recognizing and managing these translation gaps are essential steps toward overcoming resistance and ensuring effective AI integration.