Why I Cancelled Claude: Token Issues, Declining Quality, and Poor Support

A developer shares their experience cancelling a Claude Pro subscription after initial enthusiasm turned to frustration. Key complaints include token usage spiking unexpectedly after a break, poor automated support that closed tickets without resolving issues, declining output quality (Claude Opus suggesting lazy workarounds that consumed half a session's token budget), confusing and undocumented monthly usage limits appearing without explanation, and conversation cache resets forcing repeated token expenditure on codebase reloads. Despite genuine appreciation for Claude's capabilities and productivity gains, the author concluded Anthropic is struggling to handle its growing customer base.