A toy mathematical model explores the nonlinear relationship between conversion rates and business revenue. Using a model where marginal customer acquisition cost grows as a slow function of volume, the analysis shows that improving conversion rate by 20% leads to a ~58% increase in both total volume and gross profit. Doubling conversion rate yields a 5.7x increase in gross profit. The key insight is that inverting a slow-growing acquisition cost function produces a superlinear relationship between conversion rate and profit, with the effect being most pronounced in large markets like mortgages or groceries where marginal acquisition costs grow slowly.

5m read timeFrom erikbern.com
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The intuitionThe modelWhat about the total profit?More ruminations

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