Troy Hunt shares a humorous 'Robophobia Equality Policy' written with ChatGPT's help, designed to encourage users to treat their AI support bot (named Bruce) with basic courtesy. The policy is tongue-in-cheek but serves a real purpose: the team lacks capacity to handle all support requests manually and relies on the bot as the frontline. It humorously prohibits 'robophobic' behavior like demanding a human simply because the bot lacks a childhood or a favorite sandwich, while still allowing legitimate criticism of AI responses.
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