UX Rating: How many of your users are having a good time?
This title could be clearer and more informative.Try out Clickbait Shieldfor free (5 uses left this month).
Calibre's UX Rating metric answers a simple but critical question: what percentage of real users are having a good experience on your site? Unlike Lighthouse scores or APM dashboards, UX Rating evaluates full user sessions using Core Web Vitals and TTFB, bucketing experiences into Good, Needs Improvement, or Poor. The post explains how the Good% metric drives action across teams — from developers catching regressions to executives correlating it with NPS and conversion. A real-world example shows how a missing cache header dropped Calibre's own Good sessions from 85% to 34%, and how UX Rating helped pinpoint and fix the issue quickly.
Table of contents
What UX Rating measures #Why Good% is the number to watch #Where UX Rating immediately paid off for Calibre #UX Ratings create alignment and cut-through jargon #Put user experience in focus #Sort: