<h1>Unified Incident Response and On-Call Management: Introducing Grafana Cloud IRM</h1>
<p>Grafana Labs has recently announced a significant update with the introduction of the Grafana Cloud IRM app, which combines the functionalities of Grafana OnCall and Incident into a single, integrated solution. This strategic move aims to enhance incident response and management workflows for existing users without causing any disruptions or data loss.</p>
<h2>Key Highlights:</h2>
<ul>
<li><strong>Consistent User Experience</strong>: By merging Grafana OnCall and Incident into the Grafana Cloud IRM app, users will benefit from a unified interface that simplifies integrations and provides consistent insights.</li>
<li><strong>Simplified Integrations</strong>: The new app streamlines the integration process, making it easier for users to leverage the full capabilities of both incident response and on-call management in one place.</li>
<li><strong>Uninterrupted Transition</strong>: Current users of Grafana OnCall (OSS) and Incident will not experience any data loss during this transition. Grafana Labs ensures a smooth transition with continuous support and critical updates.</li>
<li><strong>Maintenance Mode for Grafana OnCall OSS</strong>: Grafana OnCall (OSS) has been placed in read-only maintenance mode, with full archival scheduled for March 24, 2026. During this period, users will still receive critical bug fixes and security updates.</li>
</ul>
<h2>Transition Period and Future Plans:</h2>
<p>Users of Grafana OnCall (OSS) are encouraged to start planning their future deployment strategies as the project will no longer receive new feature updates. However, the option to fork the project remains available for those who wish to continue with their own modifications.</p>
<p>Additionally, API compatibility with the Grafana IRM mobile app will be maintained until the archival date, ensuring continued functionality and support for mobile users.</p>
<h2>Conclusion:</h2>
<p>The introduction of the Grafana Cloud IRM app marks a significant evolution in how Grafana Labs approaches incident response and on-call management. By unifying these critical functions into a single application, Grafana Labs aims to streamline development and provide an improved, consistent user experience for all. Existing users can confidently transition to the new app, knowing that their workflows and data will remain intact while benefiting from enhanced capabilities and simplified integrations.</p>


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Grafana Labs has introduced the Grafana Cloud IRM app, unifying the functionalities of Grafana OnCall and Incident into a single solution for enhanced incident response and management workflows. The transition ensures no data loss and maintains consistent user experience, while placing Grafana OnCall (OSS) in maintenance mode until March 24, 2026.