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IBM's CIO discusses their enterprise AI transformation strategy, focusing on injecting AI into every workflow to maximize productivity. Key approaches include building an enterprise AI platform with governance guardrails, creating AI fusion teams that combine business domain experts with technologists, implementing an 'AI license to drive' certification, and tracking value through integrated cost and outcome metrics. The conversation covers challenges like data privacy, security, workforce reskilling, managing AI drift, and shifting organizational culture from rewarding hard work to encouraging AI-assisted productivity.

Transforming enterprise workflows: How IBM is unlocking AI's potential