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At the What's Next with AWS 2026 event, AWS announced three major initiatives. Amazon Quick, an AI work assistant, launched a desktop app for macOS and Windows, new Free and Plus pricing tiers, visual asset generation, and expanded integrations with Google Workspace, Zoom, Airtable, Dropbox, and Microsoft Teams. Amazon Connect expanded from a single product into four agentic AI solutions: Connect Decisions (supply chain), Connect Talent (AI-led hiring), Connect Customer (customer experience), and Connect Health (healthcare). AWS and OpenAI also extended their partnership, bringing GPT-5.5, GPT-5.4, and Codex to Amazon Bedrock in limited preview, along with Amazon Bedrock Managed Agents powered by OpenAI.

Top announcements of the What’s Next with AWS, 2026