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Marcus Fontoura, a Microsoft Technical Fellow and author of 'Human Agency in a Digital World,' discusses how understanding technology fundamentals helps people reclaim agency in an AI-driven world. He explains that social media algorithms are non-deterministic and fragile, unlike PageRank which used link structure to assess credibility. He argues AI is neither a utopian savior nor existential threat, but a prediction tool that should be applied to real societal problems like healthcare and self-driving cars today. He emphasizes that technology is human-made and can be changed, and that technologists need to better communicate their work's societal impact to non-technical audiences.

To live in an AI world, knowing is half the battle