Engineering managers often fall into the drama triangle during conflicts or stressful situations, taking roles such as victim, villain, and hero. This mindset can prevent effective problem-solving and keep teams in reactive loops. To avoid this, managers should recognize when they are in a victim mindset, try to understand the perspective of others involved, and focus on outcomes rather than problems. Shifting from a victim to a creator mindset can lead to proactive improvements and better overall team performance.
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