Flipkart's engineering team explains how their Promise Engine calculates delivery dates and why gaps exist between theoretical and actual delivery speeds. The core problem is 'spillage' — orders missing warehouse processing waves and truck connections due to capacity constraints. Four operational levers are introduced to reduce
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The Bottleneck: Understanding “Spillage”The Mechanics of Waves and Cut-offsGet Anjani Kumar ’s stories in your inboxEngineering Speed: Four Levers to Reduce Spillage1. Determining optimal capacity across assets2. Synchronized Wave Cut-off Design3. Truck Departure-Aware Assignment4. Prioritizing Cohorts During SurgesConclusionSort: