The f*** off contact page

A 'fuck off contact page' is a deliberately friction-filled contact page used by large SaaS companies to discourage support inquiries and push users toward self-service options. This design pattern is fundamentally inappropriate for service-based agencies that need to cultivate leads and demonstrate helpfulness. The author shares a client story where misaligned goals, discounted pricing, and lack of trust led to implementing this anti-pattern despite knowing better. Success in client work requires educating clients on the design process, establishing proper value perception through pricing, and building trust through clear communication of expertise and values.