The Batman trap: when helping isn't helping — Bitfield Consulting
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A guide to effective software consulting that covers the four types of client help (system builder, problem solver, problem finder, hired hand), the importance of listening before advising, underpromising on timescales, and avoiding the 'Batman trap' — where clients become dependent on the consultant instead of building their
Table of contents
What is consulting?Four ways to helpThree things you knowListeningLet them get thereUnderpromise and overdeliverThe Batman trapConsulting has its limitsSort: