You want users and revenue to grow exponentially. Bugs per day to grow linearly. Support work to grow logarithmically. Your goal is to make this happen.

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Building scalable businesses requires managing three growth curves: exponential growth in users and revenue through retention, linear growth in bugs as usage increases, and logarithmic growth in support work through automation and tooling. Engineers create value by building systems that maintain these curves through code quality, automation, documentation, and reducing operational overhead. Many startups fail not from lack of features, but from inability to scale operations to match demand.

The 3 curves that make a scalable business