A conference talk by Eberhard Wolff arguing that software architecture is fundamentally a people business, not just a technical discipline. While hard skills matter, surveys and interviews consistently show communication is the most important skill in IT. Wolff makes the case that architects should focus on influencing rather than overriding management, supporting developers rather than positioning themselves as superior, and enabling team autonomy in decisions. He covers practical strategies including the 'Fearless Change' pattern catalog for introducing ideas into organizations, socio-technical architecture reviews that focus on team dynamics over slide decks, and facilitation techniques like liberating structures to enable parallel participation. He closes by acknowledging that communication is imperfect and failure is normal.
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