Stop Building AI Tools Backwards

Current AI tools are built backwards by removing human reasoning and retrieval processes that are essential for learning and skill development. Instead of replacing human cognitive processes, AI should augment them using evidence-based teaching methods like the EDGE framework (Explain, Demonstrate, Guide, Enhance). The article demonstrates how to build better AI tools using incident management as an example, showing how to preserve human learning loops while leveraging AI for amplification rather than automation. This approach creates positive feedback loops where humans and AI systems improve together, rather than the current pattern of deskilling humans while feeding AI lower-quality data.