Sneak Peek at Mik Kersten’s New Book: Output to Outcome

Mik Kersten's forthcoming book 'Output to Outcome: An Operating Model for the Age of AI' argues that AI is eliminating knowledge work output as the primary organizational constraint, shifting the bottleneck to organizational structure itself. The book introduces 'Outcome Management' — a systems-level leadership practice replacing centralized governance with cascading accountability. It presents ten mental models and seven organizational shifts (e.g., Functions to Flow, Chaos to Cadence, Managers to Makers) to help organizations transition from output-focused management to outcome-driven operating models suited for AI-native environments.