Your support agent talks, classifies tickets, but when a customer asks "where's my order?" it makes something up. In this episode we give the agent tools that connect it to real application data. No more guessing.

Laravel News

A tutorial on giving a Laravel-based AI support agent access to real application data via tools. Two tools are built: OrderLookup (fetches order status, total, and customer info by order ID) and CustomerHistory (retrieves last five orders by email). The episode covers building the Order model, migration, and relationships, registering tools on the agent, updating agent instructions, and adding a MaxSteps limit to prevent runaway API usage from chained tool calls.

Ship AI with Laravel: Stop Your AI Agent from Guessing

<p>Giving the agent access to real data like orders and history makes a big difference. Also setting a MaxSteps limit is a smart move to avoid runaway API calls in production.</p>
