ServiceNow boasts of better bots thanks to experience
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ServiceNow claims its AI agents outperform typical LLM-based agents by leveraging 20 years of workflow data from 80 billion business transactions. COO Amit Zavery argues that while underlying LLMs contribute only 10% of functionality, ServiceNow's proprietary IP handles governance, compliance, and outcome predictability. This
•5m read time• From go.theregister.com
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