A security contractor nicknamed 'Brad' discovered that the labor hire company he was working from had a completely dysfunctional IT support team. When his antivirus flagged a threat, he learned that staff routinely dismissed such alerts and the two-person IT team was simultaneously on holiday, leaving the office unprotected. After getting help from a competent IT team at another office, things ran smoothly — and when the negligent support duo returned, they found themselves out of a job.
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