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How Jan Koum (WhatsApp cofounder and CEO) operated:

"Jan said no a lot. Almost 99% of the time, he would say 'no.' As a young engineer, I was very confused. Because when you look at all these other apps, like WeChat, is notorious for having everything, right? They have so many features.

And I was so confused: why don't we build all these features? These are the newest, coolest things that we should have. All the cool features were missing, in my mind.

And that was by design. Because what we really wanted  to prioritize was the quality of [the experience of] a grandma in a remote town being able to use our app at any given time."

<p>How Jan Koum (WhatsApp cofounder and CEO) operated:

&quot;Jan said no a lot. Almost 99% of the time, he would say 'no.' As a young engineer, I was very confused. Because when you look at all these other apps, like WeChat, is notorious for having everything, right? They have so many features.

And I was so confused: why don't we build all these features? These are the newest, coolest things that we should have. All the cool features were missing, in my mind.

And that was by design. Because what we really wanted  to prioritize was the quality of [the experience of] a grandma in a remote town being able to use our app at any given time.&quot;</p>

Gergely Orosz

A brief quote about Jan Koum's (WhatsApp cofounder and CEO) leadership style, specifically his habit of saying 'no' approximately 99% of the time as a decision-making approach.

RT @Pragmatic_Eng: How Jan Koum (WhatsApp cofounder and CEO) operated:

"Jan said no a lot. Almost 99% of the time, he would say 'no.' As a…

<p>RT @Pragmatic_Eng: How Jan Koum (WhatsApp cofounder and CEO) operated:

&quot;Jan said no a lot. Almost 99% of the time, he would say 'no.' As a…</p>