Recommend API allows us to quickly bootstrap new recommendation use cases behind an API which is easily accessible to engineers at Slack. These recommenders reuse a common set of infrastructure for every part of the recommendation engine. This has allowed us to deliver a number of different recommendation models across the product, driving improved customer experience.

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More than just ML modelsWhere is ML used in Slack?Unified ML workflow across productFinal thoughtsAcknowledgments
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