A developer shares their frustrating experience purchasing a RaptorCS POWER9 Blackbird PC. After spending over $2,500, the machine arrived without the ordered RAM, suffered boot failures, and received nearly no useful support response for months. The author documents a timeline of ignored support tickets and delayed responses. The review concludes negatively, though a follow-up note indicates Raptor reached out, issued a RAM refund, identified a faulty CPU, and implemented a new self-service RMA system. A follow-up article was later published confirming the machine was eventually fixed.
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