Orange Business is launching a suite of enterprise communications features combining trust and AI. Key offerings include branded calling (displaying company name and logo on recipient screens) rolling out in France and the US, deepfake detection integrated with partners like Sensity and Reality Defender, AI-augmented contact center capabilities with 80 million AI conversations already managed in 2025, and agentic telephony powered by AI. The agentic telephony initiative includes a co-innovation effort with Microsoft to integrate Microsoft 365 Copilot agents in Teams Phone, with plans to extend to Cisco Webex.
Table of contents
Branded calling: Trusted caller identity, elevated customer experienceDeepfake Detection: To secure communicationsIntelligent Together: AI-augmented customer careAgentic Telephony: Making telephony more intelligent with Agentic AISort: