Incidents should be viewed as navigational landmarks that reveal ongoing organizational tradeoffs rather than isolated decision failures. By examining incidents through the lens of continuous tradeoffs, teams can understand how their structural choices, priorities, and goal conflicts create predictable failure patterns. This

14m read timeFrom ferd.ca
Post cover image
Table of contents
From Decisions to Continuous TradeoffsIncidents as Navigational LandmarksThe Risks of Pushing for This Approach

Sort: