Narwhal Labs, a Bristol-based AI infrastructure company, has raised €22.9 million and launched DeepBlue OS, an autonomous communications platform. The product acts as an operating system for customer conversations across voice, SMS, email, and WhatsApp, targeting regulated industries. It automates multi-step commercial workflows including lead qualification, inbound responses, and outbound prospecting without human intervention at each step. The company is ISO 27001 certified and SOC 2 compliant, and is led by CEO Luke Sartain, who previously built Narwhal Media Group.
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