Metacom – the backbone of a billion meals
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Metacom, a South African ICT company, deployed its MC7000 Enterprise Router across 500+ Hungry Lion fast-food outlets in seven African countries. The solution uses SD-WAN with dual last-mile connectivity, VLAN segmentation, and failover GSM SIMs to achieve 99.95% uptime. The rollout covered 10–12 stores per week, with remote pre-configuration and embedded support teams. Results include halved support resolution times, near-zero transaction interruptions, and consistent guest Wi-Fi. The case highlights the challenge of building resilient enterprise networks across Africa's varied infrastructure landscape.
Table of contents
The pressure cooker of African QSRDesigning for imperfect conditionsExecution at continental scaleQuantifiable gainsThe broader context: QSR trends to 2026Metacom’s edgeRedefining partnershipThe takeawaySort: