The UK's Information Commissioner's Office (ICO) is contacting Meta after a Swedish investigation revealed that outsourced contractors in Nairobi reviewing footage from Meta's Ray-Ban smart glasses were exposed to highly intimate moments captured by unsuspecting wearers. Workers described seeing people undressed, using the toilet, and having private conversations, as well as sensitive personal details like bank cards. The ICO called the allegations 'concerning' and is requesting information on how Meta meets UK data protection obligations. Meta maintains recordings are only used to improve AI in specific circumstances and that users can manage or delete their data. The case also raises questions about cross-border data flows under GDPR.
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