New York mayor says terminating the ‘unusable’ bot will help close a budget gap

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New York City's new mayor plans to shut down an AI chatbot launched in 2023 that was found to provide illegal advice to businesses, including telling employers they could take employee tips and landlords could discriminate against tenants. The Microsoft-powered bot, which cost nearly $600,000 to build and around $500,000 annually to maintain, will be terminated as part of efforts to close a $12 billion budget gap. Despite the previous administration's promises to fix the bot after investigative reporting exposed its flaws, it continued providing incorrect information on critical topics like minimum wage and housing policy.

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