Monday.com's engineering team tackled alert fatigue and noisy on-call schedules by treating production alerts as data. They built a PagerDuty integration to log every alert into a monday.com board, enriched raw data with context (true/false positive, root cause, duplicates), reviewed trends quarterly in engineering reviews, and

6m read timeFrom engineering.monday.com
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Step 1: Make Every Alert Count (Even the Bad Ones)Step 2: Look at the Data TogetherStep 3: Turn Alerts into Backlog ItemsThe PayoffYour Alerts are Data — Treat Them That Way

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