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Google Cloud's inaugural survey of 251 public sector leaders reveals significant AI adoption, with 55% already using AI agents and 42% deploying more than 10 agents. The report shows 70% of leaders report improved productivity from generative AI, with 46% seeing at least doubled employee productivity. In cybersecurity, 79% report better threat identification and 58% see reduced resolution times. Over 61% plan to allocate 50% or more of future AI budgets to AI agents, though only 32% report comprehensive executive sponsorship for AI initiatives.

Key insights from our inaugural survey on the ROI of AI in the public sector

The agentic AI tipping point in the public sector is here

Agentic AI is already delivering ROI in key areas like security and productivity

Going forward, executive sponsorship is critical

Charting a new era of innovation together