Salesforce's Infrastructure Data Science team expanded their time series forecasting capabilities from 5 to over 70 services, generating millions of forecasts daily. The new platform, inspired by human-centric frameworks, standardizes common data and compute infrastructure requirements, enabling faster deployment and maintaining high availability with robust code safety and flexible compute backends. The team balances model accuracy, hierarchical coherence, and adaptability to data drift, using simplified tools and custom solutions for their unique needs.
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