Reddit's Deputy CISO Sean Joerg shares how the company scaled its IT function from 400 to 4,000 employees by consolidating on the Atlassian system of work, migrating to company-managed Jira projects, and building AI-readiness through centralized Confluence documentation and Rovo as a support agent. Key lessons include balancing governance guardrails with sanctioned experimentation, using Loom for async knowledge capture, and measuring IT success by the organization's willingness to seek IT's help.
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Modernization at scaleEnabling safe experimentation in the AI eraCentralizing knowledge and preparing people to maximize AI’s impactBuilding trust in IT as the foundation for changeWhat Reddit’s journey means for IT leadersSort: