This case study delves into the process of redesigning the search filter feature in the Glassdoor app, focusing on enhancing the job search experience for users. By addressing core issues such as inaccurate job location filters, irrelevant job listings, and poor navigation, the redesign aimed to improve user retention and engagement. The process involved researching competitor apps, user interviews, wireframing, usability testing, and iterating based on feedback. Key improvements included better filter discoverability, the ability to select multiple filters, and enhanced job alert management. These changes led to increased user interaction, higher job application rates, and a more streamlined, user-friendly experience.
Table of contents
Improving Search Experience inside the Glassdoor App —UX/UI Case StudyAbout MeAbout GlassdoorSearching Flow StructureUnderstanding the problem spaceDesign process and challengesThe most common feedback from the usersI. Navigation Delay to Job ListingsII. Job Card DesignIII. Filtering SystemIV. Improving Create Alerts and Managing Alerts2 Comments
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