A developer replaced a $120/year testimonials SaaS (Shoutout.io) in 20 minutes using an LLM (Codex) after the service's billing system broke. The replacement involved storing testimonials in JSON and generating HTML at build time. While rebuilding the entire SaaS would be much harder, replacing a specific use case proved surprisingly easy. This suggests that SaaS products providing no ongoing value or maintenance are vulnerable to LLM-powered replacements, especially when customers encounter broken features. However, developers have a significant advantage in this process compared to non-technical users who may struggle with command-line workflows and code verification.

6m read timeFrom blog.pragmaticengineer.com
Post cover image
Table of contents
What does this mean for SaaS products and software engineers?
8 Comments

Sort: