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Uber built a new real-time chat infrastructure to handle 3 million tickets per week, overcoming challenges with their legacy chat architecture and aiming to improve scalability, reliability, observability, and simplicity.

How Uber Built Real-Time Chat to Handle 3 Million Tickets Per Week?

Integrate API users 50% faster (Sponsored)

Test Results from the New Chat Architecture

<p>Holy hell. That’s a crazy amount of tickets per week.</p>
