Active listening means listening to understand rather than to respond. Most people listen for openings to insert their own opinions or advice. True listening involves attending to the values and hopes behind someone's words, embracing silence to let the other person find clarity, and taking ownership of making conversations feel safe. Reflection questions are provided to help readers examine their own listening habits.

3m read timeFrom andiroberts.com
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What am I listening for?Giving the gift of undivided attentionListening as an act of ownership
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