When delivering bad news that isn't your fault, avoid negative words like 'however' and 'unfortunately,' keep explanations concise, and don't accidentally accept blame. Get to your point quickly to prevent undue tension and remind the person of their own agency. These strategies help maintain a positive perception and strengthen working relationships, which are crucial for your career growth.

7m read timeFrom newsletter.weskao.com
Post cover image
5 Comments

Sort: