Dynatrace has introduced new documentation and best practices for privacy-compliant Digital Experience Monitoring (DEM). Privacy concerns often slow DEM adoption in regulated industries like banking and healthcare. Dynatrace addresses this with privacy-by-design defaults including anonymized user sessions, data masking at capture/storage/read, and fine-grained access controls. Two practical use cases are covered: complaint resolution in e-commerce and performance troubleshooting in mobile banking, both demonstrating how to gain insights without compromising sensitive data or regulatory compliance.
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How privacy concerns slow DEM adoptionPrivacy by default in Dynatrace DEMConfigure Dynatrace DEM for end-to-end complianceLearn moreSort: