How Microsoft Vaporized a Trillion Dollars

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A former Azure Core engineer and long-time Microsoft employee shares a first-person account of organizational dysfunction within Azure's infrastructure team. On his first day back in 2023, he witnessed plans to port 173 Windows management agents to a tiny ARM SoC on the Azure Boost offload card — a plan he immediately recognized as technically impossible. He describes a 122-person org disconnected from hardware constraints, with no one able to explain why so many agents existed or what they all did. The post teases a broader series covering how this dysfunction contributed to eroding trust with OpenAI, the US government, and ultimately cost Microsoft enormously in market cap and credibility.

8m read timeFrom isolveproblems.substack.com
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