Fontys ICT shares how it built a governed, multi-provider AI platform using a gateway architecture to ensure equitable access, EU compliance, and cost control.

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Fontys ICT, a Dutch university, built a governed multi-provider AI platform using a gateway architecture to provide equitable access to AI tools while maintaining institutional control. The platform separates user experience, governance, and model providers through three layers: OpenWebUI frontend with SSO, Portkey gateway for access control and routing, and multiple providers including EU-hosted Azure models and self-hosted open-source options. A six-month pilot with 300 users demonstrated that EU-first routing, budget controls, and centralized governance can work at institutional scale, enabling universities to offer advanced AI capabilities without sacrificing compliance, cost control, or transparency.

How Fontys ICT built an institutional AI platform with a gateway architecture

The challenges of AI adoption in higher education

Evaluating the options for institutional AI adoption

The solution: a gateway-based AI platform

What six months of operating the platform revealed