How 1,000+ customer calls shaped a breakout enterprise AI startup

David Park, founder of enterprise AI startup Narada, shares how he and his co-founders made over 1,000 customer calls before fundraising to deeply understand pain points before building. Narada uses large action models to automate complex, multistep workflows across enterprise systems. Park emphasizes deliberate capital restraint to avoid premature spending, and advocates centering every company decision around the customer. Early bootstrapped customers eventually grew into multimillion-dollar deals, validating the customer-first approach.