Romance and pig-butchering scams cost victims billions annually, yet survivors often face blame and indifference from law enforcement and financial institutions. Speakers at RSAC Conference highlighted the need for a coordinated, empathy-first response involving banks, telecoms, regulators, and law enforcement. Ayleen Charlotte, a Tinder Swindler victim, founded SAFE to train institutions on victim-centered approaches. TIAA's Rick Swenson shared how stopping a scam transfer required weeks of multi-agency intervention. Experts stress that all demographics are at risk and that combating these scams must be a 'team sport' combining technology, training, and genuine empathy for victims.
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Millions Lost Every YearAll Kinds of People Are SusceptibleShifting to an Empathy-First ApproachSort: