Documentation has evolved from a support artifact into foundational product infrastructure, especially as AI systems now consume and redistribute it at scale. Poor documentation no longer just confuses individual users — it gets amplified into confident, authoritative-sounding wrong answers delivered by AI assistants. AI-generated content can't fix documentation debt; it tends to increase volume while reducing clarity, producing plausible but inaccurate 'AI slop.' The solution is writing for humans with narrative context and structuring content for machine consumption simultaneously. Quality, currency, and clarity are now strategic requirements, not optional extras.
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