This article examines how Comcast has employed the Analytic Hierarchy Process (AHP), a decision-making framework, and adapted it for making technical and non-technical decisions both large and small.

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The article discusses the use of the Analytic Hierarchy Process (AHP) for making technical decisions. AHP helps in weighing alternatives against criteria and removing emotion from the analysis. It can be used to explain the reasoning behind decisions and facilitate buy-in. The article also introduces the concept of nemawashi, which helps in building consensus openly.

Getting Technical Decision Buy-In Using the Analytic Hierarchy Process

Where other decision-making processes fail

Enter the Analytic Hierarchy Process (AHP)