A comprehensive tutorial on building a full-stack AI agent application using Inngest for background workers and Gemini for AI processing. The application features a smart ticketing system with role-based access control, automated ticket assignment based on user skills, and AI-powered ticket analysis. Key components include user authentication with JWT, MongoDB for data storage, email notifications via background workers, and AI agents that automatically categorize tickets, set priorities, generate helpful notes, and assign them to appropriate moderators based on their skills.

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