As a Scrum Master, I was drawn to Agile's promise to center the user. Then why did I have to leave Agile to actually do that? A story about disillusionment, a board game, and how I became a UX Researcher.

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A former Senior Scrum Master shares her journey transitioning into UX Research after six years in Agile roles. She reflects on how Agile's user-centered ideals are often undermined in practice, how her facilitation and synthesis skills translated directly into UX research competencies, and what she'd advise others considering a similar career pivot. The post also critiques Scrum's structural failure to formally include user advocacy, and offers practical tips for those eyeing a move into UX amid a tough hiring landscape.

From Scrum Master to UX Researcher, Or: How I Learned to Stop Worrying About Velocity and Love the User

Agile, Done Right, Should Produce Great UX

What I'd Tell a Scrum Master (or Anyone) Considering a Transition to UX